Angel Lam Ko (aka Facebooks Hugot Hotelier) has been working in the hotel industry ever since graduating from UP-Asian Institute of Tourism back in 2007.    Let’s hear her thoughts on why hoteliers make the best life partners.   10 Reasons Why Hoteliers Make the Best Life Partners Here are just a few of the remarkable

Sustainability in Action. The Philippine Department of Tourism has given very clear intentions of focusing on, and prioritising, Sustainable Tourism. The aim of our free download "Sustainability Workbook (part 1)", is to assist businesses in the Hospitality and Tourism Industry to draw up a comprehensive Sustainability Plan, or add to their existing Plan, and implement

For many positions in the Hospitality Industry, gratuity is a vital component of a staff salary. Most restaurants and hotels consider gratuity when designing a salary structure for their business. The advantage of having a position where gratuity is factored in allows you to potentially control your monthly income. Below are 10 effective ways to

How to win back an Angry Customer