Ditching Plastics: Managing Hotel Guests Expectations. The abrupt closure of Boracay Island in April 2018. Labelled a “Cesspool” by the Philippine President Rodriguez Duterte, for environmental violations. Filipino’s faced with videos and photos, July-August 2018, of their coastlines heaped in trash from the ocean. What do these have in common?   Many people have started to

Out of Hours Work Emails: Should you reply? In May 2015 a potential law suit in America raised the question of whether employees could sue their boss for making them answer work emails outside of work hours. The Center for Creative Leadership carried out a survey and reported on it, in their White Paper: Always

Online Trends: Providing Added Benefits To Travelers/Guests Experiences There are 3.5 Billion Searches carried out every day, just on Google [1]. Think With Google [2] tells us that people using the words ‘Near Me’ when searching for something, visit 1.5 Billion destinations related to their search, each month! More Searches are now carried out on Mobile Phones,

The Selfie Capital of the World & the rise of the Selfie Culture The Philippines earned the title “Selfie Capital of the World” back in 2014 by Time Magazine.  Well, technically Makati City was named as the Selfie Capital, with Pasig running a close second. Cebu City ranked in at No.9.  And it should come

The Hotel Summit & Expo 2018 Philippines highlights the booming tourism industry in the entire country. This 2018 will usher in new hotel openings, bigger and better projects, and targeting more market approach. The new hotels, and new brand presences, will inject some vibrancy into the market; existing hotels will face challenges in room rates

Sol Y Viento Pansol is a Hot Springs Resort just a one and a half hour drive from Metro Manila.  Located in the heart of Calamba City, Laguna this mountainside, 4 star resort is perfect for a family vacation, wedding, corporate team building event, or a quick get away Day Tour with friends.   Sol

GDPR (General Data Protection Regulation): What you need to know On the 25th May 2018 the General Data Protection Regulation (GDPR) will be enforced.   Whilst you may not have a business located in the EU, there may still be implications if you collect guest data or if any of your Employees are from the EU

On 28th February 2018 the first two-day Philippine Hospitality Summit was held in Manila. C-level Executives from hotels, investing companies, regulators, construction companies, architects, financial institutions and industry related association members gathered at the Grand Ballroom of Solaire Resort and Casino.   The Department of Tourism’s Assistant Secretary, Maria Lourdes F. Japson, under the office

You’ve seen it in the gaming industry already (as well as the adult entertainment side). That iconic song by Jamiroqua is no longer a poetic concept. Virtual Reality has hit the playing field; and it’s already turning into virtual insanity. Businesses from all over the world are scrambling to get their claim on a great

With the announcement, late evening on the 4th April 2018 that Boracay would be closed from the 26th April, the Department of Tourism’s (DOT) ‘plan’ to just redirect guests to other Philippine destinations, such as Siargao, was immediately enacted. But are these destinations ready for a potential 100-200% increase in Tourists? Are we set to